Constant Flow Information Limited ("we", "us", or "our") values your personal privacy and data security. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website (the "Site") or use our services.
1. Information We Collect
When you browse our Site or submit inquiries to us, we may collect the following types of information:
- Contact Information Provided Voluntarily: Including your name, company name, email address, phone number, and project overview details submitted via inquiry forms.
- Technical & Browsing Data: Including your IP address, browser type, operating system, visit timestamps, and page browsing records on the Site (collected via Cookies and similar technologies).
2. How We Use Your Personal Data
We collect your personal information strictly for the following explicit purposes:
- To respond to your business inquiries and provide consultation or quotation services;
- To evaluate, plan, and execute custom web design or IT development projects requested by you;
- To maintain the secure operation of the Site and improve user experience and performance;
- To comply with applicable laws, regulations, and statutory requirements in Hong Kong SAR.
3. Data Sharing & Third-Party Transfers
We promise never to sell, rent, or trade your personal information to any third parties. We may disclose your information to third parties only under the following circumstances:
- Service Providers: Trusted third-party partners assisting us with site operation and form processing (such as Web3Forms API or cloud infrastructure providers), bound by strict confidentiality obligations;
- Legal Compliance: When required by court orders, law enforcement, or regulatory authorities within the Hong Kong Special Administrative Region.
4. Use of Cookies
This Site uses Cookies to optimize your browsing experience. Cookies are small text files stored on your device. You can choose to disable or delete Cookies via your browser settings, though doing so may affect certain functions of the Site.
5. Data Security & Retention
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, disclosure, or alteration. We retain personal data only for as long as necessary to fulfill the purposes collected, after which it is securely destroyed or anonymized.
6. Your Data Access & Correction Rights
Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the right to request access to and correction of your personal data held by us. To exercise these rights, please contact us at:
Constant Flow Information Limited
Email: enquiry@constantflow.com.hk
Address: Unit 17, 11/F, Hewlett Centre, 54 Hoi Yuen Road, Kwun Tong, Hong Kong